What to expect:

  • Before your appointment:
    • Before your appointment, you'll receive a text with a wellness questionnaire. 
    • It is very important that you answer the questions honestly and completely to ensure the health and safety of everyone. 
    • Failure to confirm the appointment will lead to losing your appointment.  
  • On the day of the appointment:
    • You will receive a text before the appointment to check if you have any questions about the protocols and to do a final wellness screening.
    • Please use the bathroom at home before coming to the office to minimize the chance of having to use a public space.
    • Please minimize the number of things you bring into the office.
    • Once you arrive at the office, please remain in your car and call the office to check in. 
    • When the room is ready for you, the receptionist will contact you to come into the office. 
    • Only one parent will be permitted in the treatment areas.  
    • Please wear a mask (any form of coverage for the nose and mouth) at all time.  The patient will be asked to remove the mask once seated in the dental chair.
    • You will be offered hand sanitizer once you enter the office.  
    • Our assistant will check your temperature with a No Contact Thermometer and quickly guide you to your treatment room to see the doctor.

Temporary safety measures:

  • We will not be accepting any CASH or CHECK payments.  All payments will be made online or over-the-phone before each visit.  Please contact our receptionist to find out the cost of the visit.
  • If you have insurance, the cost provided will be based on the information furnished by your insurance company.  The final cost will be determined by your insurance after everything is processed and any remaining balance will be the patient’s responsibility.  
  • We will be setting aside exclusive time slots for each patient so that we can reduce the number of patients and focus more on keeping the office disinfected.  If you are late for your appointment or miss the appointment, it takes away precious time we could use to help another patient in need and the following appointment may be weeks away.  Please be mindful of others.​​
  • If treatment is needed for the child and you would like to proceed with the treatment on the same day, the receptionist will assist you to estimate the co-payment.  
  • One parent policy.  Only one parent or legal guardian is permitted.  
  • We will not be able to treat any children if not presenting with a parent or a legal guardian.  Previously signed paperwork authorizing other adults to accompany the patient will not be accepted during this time.
For new patients…
  1. All intake paperwork needs to be completed online.  
  2. A photo of the license and insurance card needs to be emailed prior to the visit
  3. Keep in mind that first visits are meant for evaluations only and NOT treatments.
  4. If resolution of the problem is urgent and parent wishes to proceed with the procedure on the same visit, please speak to the receptionist before we proceed.
These are symptoms of COVID-19
  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Muscle pain
  • Headache
  • Sore throat
  • Loss of taste and smell
  • Diarrhea or Vomit
  • Upset stomach.
Patients with exposure to COVID-19 and those with any of the above symptoms should not make an appointment.  To protect our patients and our staff, any patients with the slightest signs of cold symptoms will be dismissed from the visit.  For example, if this happens in the middle of a procedure, treatment will stop and everyone will evacuate the room immediately.  The appointment will be rescheduled after 14 days.
We appreciate your understanding of our COVID-19 Safety protocol.  They are meant to protect you and everyone who works tirelessly to help you.